When Will I Get My Order?
Once you have placed an order and receive your confirmation email, you can expect your order to ship within 2-4 days after it has been received and processed. In high volume seasons such as back to school, holidays, and during special promotional sale times, please expect an additional 1-2 days for processing. During the holiday season it may take up to 5-7 days for orders to be processed and shipped. Shipping via USPS mail takes 2-3 business days which is Monday-Friday, not including weekends. You'll get an email with the tracking number once your order has been shipped.
Can I Make Changes To My Order? Can I cancel my order?
If you need to make any changes, please contact us immediately by calling us at 541-207-3920 or email us at mycampuscloset@gmail.com. If we have already processed your order, we will be unable to make any changes. Once an order has shipped, we cannot make any changes. Once an order has been placed, it cannot be canceled or refunded.
Why Is My Card Declining?
If your card is declining your billing address may not match, or you may have insufficient funds. Sometimes when your card declines, there will be a pending charge on your account but you will not be charged.
When Do I Get Charged For My Order?
When you place your order, we authorize the amount on your card. You will be charged immediately after your order is confirmed.
Not Sure How Something Will Fit, Feel, Or Look Like?
Talk with us! Send us an email and we will answer any questions yo u may have about fit. We are happy to give more information on our clothes to ensure proper fit before you place an order.
What Do I Do If There Is A Problem With My Order Once I Receive It?
If there are any problems with the order, please contact us within 7 days of receiving your order and let us know what the problem is. We do not mail anything out without looking it over with care, however, if you receive an item that is damaged please email us a picture of the damage. We do not give refunds or accept returns, but we will be happy to resolve the issue if you contact us. Please see our return policy page for more specific details on our policy.